Transact incident

Issue sending messages to channels via certain workflows

Minor Resolved View vendor source →

Transact experienced a minor incident on July 24, 2026, lasting 5d 9h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 10:47 AM UTC
Resolved
Jul 29, 2026, 07:57 PM UTC
Duration
5d 9h
Detected by Pingoru
Jul 24, 2026, 10:47 AM UTC

Update timeline

  1. monitoring Jul 24, 2026, 10:47 AM UTC

    We’ve completed the revert of the recent change and have validated that this has brought customers out of impact and can now successfully send a message to a channel using Workflows that include 'refer to a message link'. We apologize for how this incident may have affected you and your business.