Transact incident

Illumia Payments - ERP Integration

Minor Resolved View vendor source →

Transact experienced a minor incident on April 28, 2026, lasting 9d 6h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 09:14 PM UTC
Resolved
May 08, 2026, 03:33 AM UTC
Duration
9d 6h
Detected by Pingoru
Apr 28, 2026, 09:14 PM UTC

Update timeline

  1. monitoring Apr 28, 2026, 09:14 PM UTC

    Engineers have determined that a phased restart of services should re-enable online lookups for this subset of clients and we are starting that process now. There should be no impact to existing services. Online Postings will be fixed with service restarts over night. Clients who are experiencing connection errors with Online Postings may need to retry postings from the Online Service Manager after the services have been restarted.