Transact incident

Illumia Payments - ERP Integration

Minor Resolved View vendor source →

Transact experienced a minor incident on April 28, 2026, lasting 9d 9h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 05:14 PM UTC
Resolved
May 08, 2026, 03:01 AM UTC
Duration
9d 9h
Detected by Pingoru
Apr 28, 2026, 05:14 PM UTC

Update timeline

  1. monitoring Apr 28, 2026, 05:14 PM UTC

    We are currently experiencing issues with connectivity between certain modules within Illumia Payments and a subset of client ERP systems. The impact is specifically to a subset of online lookups performed in Cashiering or Customer Research Center (CRC) as well as to a subset of Online Posting connections. Interfaces that use Transact Exchange are not impacted.