Transact incident

Degraded performance of Jira Automation rules

Minor Resolved View vendor source →

Transact experienced a minor incident on July 20, 2026, lasting 8d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 04:58 PM UTC
Resolved
Jul 28, 2026, 10:31 PM UTC
Duration
8d 5h
Detected by Pingoru
Jul 20, 2026, 04:58 PM UTC

Update timeline

  1. monitoring Jul 20, 2026, 04:58 PM UTC

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are currently seeing signs of improvements, however, affected users may experience delays in Jira and Jira Service management Automation rule executions. We'll continue to share additional updates here as more information is available.