Transact incident

Transaction System SaaS - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on July 15, 2026, lasting 8d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 10:00 PM UTC
Resolved
Jul 24, 2026, 08:33 PM UTC
Duration
8d 22h
Detected by Pingoru
Jul 15, 2026, 10:00 PM UTC

Update timeline

  1. monitoring Jul 15, 2026, 10:00 PM UTC

    Maintenance tasks: Illumia Cloud Services will be performing maintenance on servers that support Jasper Reports for TS SaaS. Expected impact: During the maintenance window Jasper Reports will be unavailable, but no impact is expected to transaction processing or other services on TS SaaS. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.