Transact incident

Logins to Customer Connect portal are being rejected

Minor Resolved View vendor source →

Transact experienced a minor incident on July 1, 2026, lasting 13d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 08:02 PM UTC
Resolved
Jul 15, 2026, 07:29 PM UTC
Duration
13d 23h
Detected by Pingoru
Jul 01, 2026, 08:02 PM UTC

Update timeline

  1. monitoring Jul 01, 2026, 08:02 PM UTC

    The login issues appear to be impactful for a small subset of all users. Engineers continue to work towards a resolution.