Transact incident

Logins to Customer Connect portal are being rejected

Transact is currently experiencing a minor incident, which began 3d ago. The vendor's full update timeline is below.

Started
Jul 01, 2026, 08:02 PM UTC
Resolved
Ongoing
Duration
● 2d 15h
Detected by Pingoru
Jul 01, 2026, 08:02 PM UTC

Update timeline

  1. monitoring Jul 01, 2026, 08:02 PM UTC

    The login issues appear to be impactful for a small subset of all users. Engineers continue to work towards a resolution.