Transact experienced a minor incident on June 29, 2026, lasting 13d 6h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 29, 2026, 09:00 AM UTC
TSE PR5000 2.6.4 Release Update: A software release update for the TSE PR5000 is scheduled for Tuesday, June 30th, 2026. Release 2.6.4 is an over-the-air (OTA) update. Automatic updates will take place for eligible devices at the scheduled time as set by the Install Software Updates parameter in the TSE Management portal. The purpose of this release is to add additional TLS root certificates to enable operation with newer certificates issued from GoDaddy and InCommon in the near future. If you have any questions, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 1.