Transact incident

Chat functionality unavailable on Slack Help page

Minor Resolved View vendor source →

Transact experienced a minor incident on June 26, 2026, lasting 15d 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 09:41 AM UTC
Resolved
Jul 11, 2026, 10:46 PM UTC
Duration
15d 13h
Detected by Pingoru
Jun 26, 2026, 09:41 AM UTC

Update timeline

  1. monitoring Jun 26, 2026, 09:41 AM UTC

    Additional Slack engineers have been engaged and are investigating this issue. As a workaround, if users require support, they can use the ‘Send us a Message’ functionality on the Slack Help Center page here: https://slack.com/intl/en-gb/help/requests/new . A member of the Slack team will then be in touch. We're working to resolve this issue and will provide an update in 30 minutes or sooner if additional information becomes available.