Transact incident
Transact International Payments - Scheduled Database Maintenance
Transact experienced a minor incident on June 20, 2026, lasting 10d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 20, 2026, 06:00 AM UTC
Maintenance tasks: Our International Payments partner will be performing standard database maintenance. Expected impact: The Illumia International Payment option will be unavailable for approximately thirty (30) minutes. All other payment methods, including credit cards, eCheck and other international payments options, will remain available and unaffected. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1. Regards, Illumia Support