Transact incident

eAccounts Android App for IDX

Minor Resolved View vendor source →

Transact experienced a minor incident on June 25, 2026, lasting 13d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 11:52 AM UTC
Resolved
Jul 08, 2026, 03:27 PM UTC
Duration
13d 3h
Detected by Pingoru
Jun 25, 2026, 11:52 AM UTC

Update timeline

  1. monitoring Jun 25, 2026, 11:52 AM UTC

    Illumia engineers have identified issues signing into eAccounts on Android for the latest version of the app (2026.4.0). A root cause has been identified and a fix will be released in the coming hours. Affected users may work around the issue while awaiting the fix by long pressing the eAccounts icon on Android, pressing Info, selecting storage, clearing storage and signing in again.