Transact incident

Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 6h ago. The vendor's full update timeline is below.

Started
Jun 14, 2026, 09:00 PM UTC
Resolved
Ongoing
Duration
● 5h 40m
Detected by Pingoru
Jun 14, 2026, 09:00 PM UTC

Update timeline

  1. monitoring Jun 14, 2026, 09:00 PM UTC

    Twilio-Sendgrid mail delivery was degraded for approximately 16 minutes between 3:18 PM and 3:34 PM Pacific Time on 06/14/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than a system-wide outage. The issue has now been resolved.