Transact incident

Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 05:05 PM UTC
Resolved
Ongoing
Duration
● 2h 30m
Detected by Pingoru
Jun 11, 2026, 05:05 PM UTC

Update timeline

  1. monitoring Jun 11, 2026, 05:05 PM UTC

    Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.