Transact incident

Widespread Email deferrals

Transact is currently experiencing a minor incident, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 05:07 AM UTC
Resolved
Ongoing
Duration
● 3h 58m
Detected by Pingoru
Jun 10, 2026, 05:07 AM UTC

Update timeline

  1. monitoring Jun 10, 2026, 05:07 AM UTC

    Starting around 9:25 AM GMT+8 on June 10, 2026, our engineers began investigating an issue affecting email processing within SendGrid. Users may have experienced elevated email deferrals, with some messages temporarily receiving "Internal Server Error" responses during delivery attempts. This issue does not impact mail send capability; however, delivery may have been delayed for a subset of messages. Our team continues to investigate the root cause and monitor system performance. We will provide another update in 60 minutes or as soon as more information becomes available.