Transact incident

EU located subusers unable to send emails

Minor Resolved View vendor source →

Transact experienced a minor incident on April 15, 2026, lasting 9d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 06:44 PM UTC
Resolved
Apr 24, 2026, 10:21 PM UTC
Duration
9d 3h
Detected by Pingoru
Apr 15, 2026, 06:44 PM UTC

Update timeline

  1. monitoring Apr 15, 2026, 06:44 PM UTC

    Our engineers have monitored the fix and confirmed the issue with EU subusers unable to send emails has now been resolved. All services are now operating normally at this time.