Transact incident

Transaction System SaaS - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on April 16, 2026, lasting 9d. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 09:00 AM UTC
Resolved
Apr 25, 2026, 09:52 AM UTC
Duration
9d
Detected by Pingoru
Apr 16, 2026, 09:00 AM UTC

Update timeline

  1. monitoring Apr 16, 2026, 09:00 AM UTC

    Maintenance tasks: Transact Cloud Services will be performing routine upgrades to Jasper Reporting Services. Expected impact: The Jasper Reporting application will be unavailable for approximately 30 minutes or less while servers are updated. Users may see a timeout during this time. There is No expected impact to transaction processing during this time. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.