Transact incident

File Transfer Services - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on April 20, 2026, lasting 8d 13h. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 08:00 AM UTC
Resolved
Apr 28, 2026, 09:12 PM UTC
Duration
8d 13h
Detected by Pingoru
Apr 20, 2026, 08:00 AM UTC

Update timeline

  1. monitoring Apr 20, 2026, 08:00 AM UTC

    Maintenance tasks : Routine OS patches are scheduled to be applied to the Illumia file servers. Engineers will also be running our annual disaster recovery test during this maintenance window. Expected impact: Users will be unable to send or receive files from ftp.transactcampus.com and eft.cashnet.com during the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Transact Connect or 1-888-381-8054.