Transact incident
Cloud POS - Back Office - Software Release and Scheduled Maintenance
Transact experienced a minor incident on April 22, 2026, lasting 12d 9h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 22, 2026, 08:00 AM UTC
Maintenance tasks: Illumia will perform scheduled maintenance on the Cloud POS Back Office environment. Please be sure to read the Cloud POS 6.29.7 Release Notes to learn more. Expected impact: There is no expected downtime for this maintenance, however, any scheduled exports or reports during this time will be queued for processing when maintenance is completed. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 3.