Transact incident

eAccounts Authentication

Minor Resolved View vendor source →

Transact experienced a minor incident on April 22, 2026, lasting 13d 13h. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 01:38 PM UTC
Resolved
May 06, 2026, 03:17 AM UTC
Duration
13d 13h
Detected by Pingoru
Apr 22, 2026, 01:38 PM UTC

Update timeline

  1. monitoring Apr 22, 2026, 01:38 PM UTC

    Illumia engineers have identified an issue with SAML authentication for some clients which may be preventing login to eAccounts web and mobile. We are currently investigating.