Transact experienced a minor incident on April 22, 2026, lasting 13d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 22, 2026, 02:04 PM UTC
We've updated our SAML 2 SSO configuration: the SAML 2 and Shibboleth SSO metadata has been replaced and our SAML signing (sign-in) certificate has been rotated. Action required: Please update your SAML 2 IdP SSO setup immediately to avoid login failures. The SAML metadata URL is unchanged for a given existing configuration. What to do (recommended): Refresh your IdP SAML2 application connected to eAccounts to ensure the latest metadata is being retrieved. If a static metadata XML file is being used in the SAML 2 IdP configuration, retrieve the metadata URL from the metadata URL link inside of SP Management Portal.