Transact incident

Mobile Ordering - Software Release and Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on April 23, 2026, lasting 13d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 09:00 AM UTC
Resolved
May 06, 2026, 11:10 AM UTC
Duration
13d 2h
Detected by Pingoru
Apr 23, 2026, 09:00 AM UTC

Update timeline

  1. monitoring Apr 23, 2026, 09:00 AM UTC

    Maintenance tasks: Illumia will perform scheduled maintenance on the Mobile Ordering environment to deploy the Mobile Ordering 2026.2 Release. Please be sure to read the Release Notes to learn more. Expected impact: While there is no expected downtime nor impact on clients during this update, Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 3.