Transact experienced a minor incident on May 20, 2026, lasting 11d 12h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 20, 2026, 09:45 PM UTC
Description: Newly issued InCommon SSL certificates may not work as expected. This could cause a service disruption with devices such as PR5000 or Transact Verify . The team is actively investigating and triaging the problem. Solution: If your organization does not have an immediate need for a new InCommon certificate, please consider waiting to renew until a long-term solution is identified by the team. If there is an immediate need for an updated certificate, please contact Illumia support to discuss options. Regards, Illumia Support