Transact incident

Automations within JSM and Assist experiencing delays for some users

Minor Resolved View vendor source →

Transact experienced a minor incident on May 13, 2026, lasting 5d 4h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 09:59 AM UTC
Resolved
May 18, 2026, 02:52 PM UTC
Duration
5d 4h
Detected by Pingoru
May 13, 2026, 09:59 AM UTC

Update timeline

  1. monitoring May 13, 2026, 09:59 AM UTC

    We appreciate your patience during this incident. Our services are now fully operational and all delayed automation events have been processed.