Transact incident

Automations within JSM and Assist experiencing delays for some users

Minor Resolved View vendor source →

Transact experienced a minor incident on May 13, 2026, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 08:42 AM UTC
Resolved
May 18, 2026, 09:35 AM UTC
Duration
5d
Detected by Pingoru
May 13, 2026, 08:42 AM UTC

Update timeline

  1. monitoring May 13, 2026, 08:42 AM UTC

    Our teams are actively processing events that were delayed during this incident. We will provide a further update once all delayed events have been processed.