Transact incident

Automations within JSM and Assist experiencing delays for some users

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 06:38 AM UTC
Resolved
Ongoing
Duration
● 1h 54m
Detected by Pingoru
May 13, 2026, 06:38 AM UTC

Update timeline

  1. monitoring May 13, 2026, 06:38 AM UTC

    Our team has been able to confirm that new automation events should now be processed correctly. We are working through the processing of historical events that have been delayed by this incident and will provide an update on progress within one hour.