Transact incident

Automations within JSM and Assist experiencing delays for some users

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 01:37 AM UTC
Resolved
Ongoing
Duration
● 1h 47m
Detected by Pingoru
May 13, 2026, 01:37 AM UTC

Update timeline

  1. monitoring May 13, 2026, 01:37 AM UTC

    At this time it is expected that impacted users may be experiencing delays for multiple hours on their automation events. Our team is continuing to investigate this issue with urgency. We will provide further update within an hour.