Transact incident

Automations within JSM and Assist experiencing delays for some users

Minor Resolved View vendor source →

Transact experienced a minor incident on May 13, 2026, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 01:37 AM UTC
Resolved
May 14, 2026, 08:00 AM UTC
Duration
1d 6h
Detected by Pingoru
May 13, 2026, 01:37 AM UTC

Update timeline

  1. monitoring May 13, 2026, 01:37 AM UTC

    At this time it is expected that impacted users may be experiencing delays for multiple hours on their automation events. Our team is continuing to investigate this issue with urgency. We will provide further update within an hour.