Transact incident

Mail Delay

Minor Resolved View vendor source →

Transact experienced a minor incident on May 8, 2026, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 07:04 AM UTC
Resolved
May 13, 2026, 07:38 AM UTC
Duration
5d
Detected by Pingoru
May 08, 2026, 07:04 AM UTC

Update timeline

  1. monitoring May 08, 2026, 07:04 AM UTC

    Our engineering team has identified the root cause of the issue and is actively working on a resolution. Please note that new Mail Send requests are processing as expected and are not impacted. We will share another update within the next two hours, or sooner if additional information becomes available.