Transact incident

Lookup Objects in Automation for Jira Service Management are not functioning

Transact is currently experiencing a minor incident, which began 1d ago. The vendor's full update timeline is below.

Started
May 06, 2026, 10:18 AM UTC
Resolved
Ongoing
Duration
● 1d 6h
Detected by Pingoru
May 06, 2026, 10:18 AM UTC

Update timeline

  1. monitoring May 06, 2026, 10:18 AM UTC

    A fix has been implemented to address the failures observed in the lookup objects within JSM Automation. We are actively monitoring the situation to ensure stability. We will share the final update within next 1 hour.

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