Transact incident

Lookup Objects in Automation for Jira Service Management are not functioning

Minor Resolved View vendor source →

Transact experienced a minor incident on May 6, 2026, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 09:35 AM UTC
Resolved
May 08, 2026, 08:05 AM UTC
Duration
1d 22h
Detected by Pingoru
May 06, 2026, 09:35 AM UTC

Update timeline

  1. monitoring May 06, 2026, 09:35 AM UTC

    We are investigating reports of lookup objects in Automation for Jira Service Management are not functioning as expected. Our engineering teams are actively investigating and working to resolve the issue. We will provide further updates in next 1 hour.