Transact incident

Transact International Payments - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on May 9, 2026, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 09:00 AM UTC
Resolved
May 14, 2026, 08:00 AM UTC
Duration
4d 23h
Detected by Pingoru
May 09, 2026, 09:00 AM UTC

Update timeline

  1. monitoring May 09, 2026, 09:00 AM UTC

    Maintenance tasks: Our International Payments partner will be performing standard monthly Linux patching & performance maintenance. Expected impact: The Illumia International Payment option will be unavailable for approximately an hour and a half (1.5). All other payment methods, including credit cards, eCheck and other international payments options, will remain available and unaffected. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.