Transact is currently experiencing a minor incident, which began 9h ago. The vendor's full update timeline is below.
Update timeline
- monitoring Sep 15, 2026, 02:29 PM UTC
Illumia has received reports from a number of sites, both running in our hosted environments and on client on-premise servers, of Room Service Choice running slowly and freezing. We have confirmed that this is caused by a recent update to Chrome and Edge, based on Chromium version 153.x.x.x. That version of the Chromium engine contains a known but that causes web applications to freeze when users repeatedly drag and drop items. We recommend the following workarounds and/or mitigations: 1. If you use Room Service Choice and have not yet updated to a browser that uses Chromium version 153, delay doing so.. 2. Use Firefox until Chromium has been updated. 3. Click carefully, try not to highlight text or drag-and-drop. 4. Downgrade the Browser to the previous version (Chromium version 152). We understand that Chromium is working towards publishing a fix, and we will update this message when that fixed has been released into production versions of Chrome and Edge.