Traders Connect had 28 outages in the last 2 years — averaging 1.2 incidents per month.
There were 28 Traders Connect outages since March 1, 2025. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 37 minutes Affected Components: Internal API Mar 7, 08:56:49 GMT+0 - Resolved - This incident has been resolved. Mar 7, 08:19:50 GMT+0 - Investigating - We are currently investigating this incident. Mar 7, 08:32:16 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.
Type: Incident Duration: 11 minutes Mar 4, 06:16:17 GMT+0 - Resolved - We experienced a disruption affecting our MetaTrader 4 services due to an issue with Google Cloud. Our entire MetaTrader 4 cluster was unexpectedly restarted by Google Cloud, causing connection issues for all users on this cluster. Our team was immediately alerted and took swift action to migrate affected accounts to an alternative cluster, restoring stability. The incident has now been fully resolved, and all services are functioning as expected. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please reach out to our support team. Mar 4, 05:38:00 GMT+0 - Investigating - We're currently investigating an issue with our MetaTrader 4 connections. The developers are aware and are on the case.
Type: Maintenance Duration: 3 hours and 55 minutes Affected Components: Internal API Mar 1, 11:55:20 GMT+0 - Completed - Maintenance has completed successfully. Mar 1, 08:00:00 GMT+0 - Identified - We will be deploying backend changes during this time. We expect minor downtime for the copier as services are released. Mar 1, 08:00:01 GMT+0 - Identified - Maintenance is now in progress