Trackunit incident

Classic Manager is slow to load/unavailable

Minor Resolved View vendor source →

Trackunit experienced a minor incident on August 28, 2025 affecting Manager Classic, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 01:50 PM UTC
Resolved
Aug 28, 2025, 04:45 PM UTC
Duration
2h 55m
Detected by Pingoru
Aug 28, 2025, 01:50 PM UTC

Affected components

Manager Classic

Update timeline

  1. investigating Aug 28, 2025, 01:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 28, 2025, 03:00 PM UTC

    Are have implemented a fix but are waiting for the data pipelines to catch up. Classic Manager is not showing the latest data until the pipelines have caught up.

  3. monitoring Aug 28, 2025, 04:11 PM UTC

    Still catching up - expecting to be done in 50 minutes.

  4. resolved Aug 28, 2025, 04:45 PM UTC

    This incident has been resolved.