Trackunit incident

We are experiencing issue with customer support phone line

Critical Resolved View vendor source →

Trackunit experienced a critical incident on October 20, 2025 affecting Trackunit Help Center, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:15 AM UTC
Resolved
Oct 20, 2025, 01:45 PM UTC
Duration
5h 30m
Detected by Pingoru
Oct 20, 2025, 08:15 AM UTC

Affected components

Trackunit Help Center

Update timeline

  1. investigating Oct 20, 2025, 08:15 AM UTC

    We are experiencing issue with customer support phone line, please contacting us through email in the meantime.

  2. monitoring Oct 20, 2025, 11:52 AM UTC

    Majority of calls should go through. We are monitoring the situation

  3. resolved Oct 20, 2025, 01:45 PM UTC

    This incident has been resolved.