Trackunit incident

Data delays for Trackunit assets

Minor Resolved View vendor source →

Trackunit experienced a minor incident on December 10, 2025 affecting Trackunit Manager and Trackunit Go and 1 more component, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 01:21 PM UTC
Resolved
Dec 10, 2025, 07:47 PM UTC
Duration
6h 26m
Detected by Pingoru
Dec 10, 2025, 01:21 PM UTC

Affected components

Trackunit ManagerTrackunit GoTrackunit OnTrackunit APIStreaming APITrackunit VerifyManager Classic

Update timeline

  1. investigating Dec 10, 2025, 01:21 PM UTC

    Due to an Trackunit infrastructure issue, some customers can experience data delays in Trackunit Manager, APIs, Go, and On.

  2. identified Dec 10, 2025, 01:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 10, 2025, 03:11 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 10, 2025, 06:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Dec 10, 2025, 07:03 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Dec 10, 2025, 07:47 PM UTC

    This incident has been resolved.