Trackunit incident

irisX Analytics Permissions Management Not Working

Minor Resolved View vendor source →

Trackunit experienced a minor incident on December 11, 2025 affecting Trackunit Manager, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 12:36 PM UTC
Resolved
Dec 11, 2025, 01:56 PM UTC
Duration
1h 19m
Detected by Pingoru
Dec 11, 2025, 12:36 PM UTC

Affected components

Trackunit Manager

Update timeline

  1. investigating Dec 11, 2025, 12:36 PM UTC

    Customers are not able to grand access to IrisX Analytics through the Trackunit Manager. Until this is fixed please contact support.

  2. identified Dec 11, 2025, 12:37 PM UTC

    We have identified the issue and a fix is being implemented.

  3. identified Dec 11, 2025, 12:38 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 11, 2025, 01:56 PM UTC

    Fix has been released