TrackTik experienced a notice incident on October 20, 2025, lasting 8h 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 20, 2025, 06:04 PM UTC
Our customers may experience limited effects from the ongoing AWS outage. You may also encounter delays when trying to reach our team via call or chat. Our teams are actively monitoring AWS updates and resolution timelines.
- monitoring Oct 20, 2025, 10:12 PM UTC
TrackTik customers may experience limited effects from the ongoing AWS outage. You may also still have delays when trying to reach our team via phone or chat, however, our email and web forms remain unaffected. Our teams are actively monitoring AWS updates and resolution timelines.
- resolved Oct 21, 2025, 02:49 AM UTC
AWS has resolved the outage and reports all services are back to normal. Any temporary effects on TrackTik services should now be resolved