TrackTik experienced a major incident on September 30, 2026 affecting TrackTik Cloud, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
TrackTik Cloud
Update timeline
- investigating Sep 30, 2026, 08:06 PM UTC
We are investigating reports of employees being unable to clock in via the Kiosk app. Updates will be provided as more information becomes available. We apologize for any disruption caused.
- resolved Sep 30, 2026, 09:52 PM UTC
The issue affecting employees attempting to clock in via the Kiosk app has been identified and is now resolved. We apologize for any disruption caused and thank you for your patience.