TPP Wholesale Outage History

TPP Wholesale degraded · 1 active incident · 1 long-running issue View live status →

Pingoru has recorded 47 incidents for TPP Wholesale: 7 in the last 12 months and 4 in the last 90 days.

Source: status.tppwholesale.com.au

47incidents recorded
7last 12 months
4last 90 days
12 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct4%
Pingoru began tracking TPP Wholesale in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 2026219 of 744 (3%)
August 202600 of 744 (0%)
September 2026127 of 720 (4%)
October 2026223 of 508 (4%)

Incidents, newest first

Major September 28, 2026 Planned Maintenance: Temporary Impact to Domain Management Services 1d 2h cPanel Management, Domain Name Management

Started Sep 28, 2026, 04:00 AM UTC· resolved Sep 29, 2026, 06:53 AM UTC

  1. investigating Sep 28, 2026, 04:00 AM UTC

    There is a planned maintenance to our backend system during 2-4pm on the 29th September 2026. Important: Your domains will continue remain online. However, your domain management may be affected, including completing registrations, renewals or updates (including nameserver changes) for domain names at this time.

  2. investigating Sep 29, 2026, 05:04 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 29, 2026, 06:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 27, 2026 cpanel-535-syd.hostingww.com DDoS 17h 57m

Started Jul 27, 2026, 04:10 AM UTC· resolved Jul 27, 2026, 10:07 PM UTC

  1. investigating Jul 27, 2026, 04:10 AM UTC

    We are aware of a large DDoS attack against cpanel-535-syd.hostingww.com and are in the process of trying to mitigate it.

  2. monitoring Jul 27, 2026, 04:33 AM UTC

    The attack traffic is currently being blocked/scrubbed and the server is back online and behaving normally. We will continue to monitor.

  3. resolved Jul 27, 2026, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 8, 2026 cPanel/WHM Licensing Issue 40m cPanel Management, cPanel Email Services, cPanel Provisioning

Started Jul 08, 2026, 10:24 PM UTC· resolved Jul 08, 2026, 11:05 PM UTC

  1. identified Jul 08, 2026, 10:24 PM UTC

    We are currently experiencing a network-wide cPanel/WHM licensing issue affecting all servers. The issue appears to be upstream with cPanel/WebPros directly and we are working with them on a resolution. While web and email services remain fully operational, control panel and webmail logins may be temporarily unavailable. Our engineering team is actively working with WebPros on a fix . We will provide updates shortly

  2. resolved Jul 08, 2026, 11:05 PM UTC

    cPanel has rolled out a fix and all services are correctly picking up their licensing again.

Read the full incident report →

Major March 23, 2026 Reseller Login Page Access Issue 5h 30m Control Panel, External Network

Started Mar 23, 2026, 01:56 AM UTC· resolved Mar 23, 2026, 07:26 AM UTC

  1. investigating Mar 23, 2026, 01:56 AM UTC

    Dear Clients, We are currently investigating an issue where resellers are unable to access the login page and may encounter a "404 Not Found" error. Our technical team is actively working to resolve the issue as quickly as possible. In the meantime, as a temporary workaround, you can access the reseller console directly using the following link: https://theconsole.tppwholesale.com.au/reseller/ We apologise for any inconvenience or disruption to your operations; please rest assured that we are treating this as a priority and will provide updates as soon as information becomes available. Thank you for your patience and understanding.

  2. investigating Mar 23, 2026, 01:57 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 23, 2026, 02:02 AM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 23, 2026, 07:26 AM UTC

    The issue has been resolved. The https://www.tppwholesale.com.au/reseller-login login link is working again. Your patience is highly appreciated!

Read the full incident report →

Major January 5, 2026 TPP Wholesale Console Issue - Domain Management 7h 6m Domain Name Management

Started Jan 05, 2026, 05:44 AM UTC· resolved Jan 05, 2026, 12:51 PM UTC

  1. investigating Jan 05, 2026, 05:44 AM UTC

    We are experiencing intermittent issues with the TPP Wholesale Console, which affects domain management. The matter has been escalated to the responsible team, and it is under investigation. Our team will keep you updated on the progress. We apologise for any inconvenience caused during this time.

  2. investigating Jan 05, 2026, 06:50 AM UTC

    We are continuing to investigate the issue. The next update will be provided within an hour.

  3. investigating Jan 05, 2026, 08:03 AM UTC

    We are still continuing to investigate the issue. The next update will be provided within an hour.

  4. investigating Jan 05, 2026, 09:06 AM UTC

    The issue is still being investigated. The next update will be provided within an hour.

  5. investigating Jan 05, 2026, 10:02 AM UTC

    We are continuing to investigate the issue. The next update will be provided within an hour.

  6. investigating Jan 05, 2026, 11:03 AM UTC

    We are still continuing to investigate the issue. The next update will be provided within an hour.

  7. monitoring Jan 05, 2026, 11:52 AM UTC

    We have implemented a fix, and keep monitoring the situation.

  8. resolved Jan 05, 2026, 12:51 PM UTC

    The incident has been resolved. The TPP Wholesale Console and domain management functionality are fully operational. Thank you for your patience and understanding.

Read the full incident report →

Major July 3, 2025 Major Management Outage 6h 3m cPanel Management, Domain Name Management, Control Panel, Product Provisioning

Started Jul 03, 2025, 10:30 PM UTC· resolved Jul 04, 2025, 04:34 AM UTC

  1. investigating Jul 03, 2025, 10:30 PM UTC

    Our primary upstream registry provider is undergoing major technical issues. They have dispatched engineers on site are are waiting for vendor hardware replacement. No ETA given yet. During this time domain management is unavailable, cPanel management via the console is also unavailable. Your domain(s) / cPanel hosting / DNS / Forwarders remain online. An update will be provided at 10:00AM AEST

  2. identified Jul 03, 2025, 11:46 PM UTC

    Engineers on site have started replacing required hardware and systems are starting to be recovered at the provider. No ETA yet on service resumption at TPP at this stage. Next update at 11:30 AM AEST

  3. identified Jul 04, 2025, 01:50 AM UTC

    Services are recovering. We are working through any remaining instability issues and will post an update at 13:00 AEST.

  4. identified Jul 04, 2025, 02:57 AM UTC

    The issue is largely resolved, but we are still seeing some timeout to our upstream provider. We are continuing to work with them on fully resolving this issue.

  5. monitoring Jul 04, 2025, 04:03 AM UTC

    All services should be working and stable at this point. We will continue to monitor.

  6. resolved Jul 04, 2025, 04:34 AM UTC

    This incident has been resolved.

Read the full incident report →