TPG Telecom experienced a notice incident on February 18, 2023 affecting Web Portal and REST API, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalREST API
Update timeline
- monitoring Feb 18, 2023, 01:41 AM UTC
We have identified an issue with messages not being sent, we have implemented a fix. Start Time (AEDT): 18 February 2023 11:00 AM End Time (AEDT): 18 February 2023 11:50 AM Impact - Subset of API request returning a 500 Error code - Web portal sending delayed, messages were queued and sent. If you have any questions, please contact us at [email protected]
- resolved Feb 18, 2023, 02:16 AM UTC
This incident has been resolved.