TPG Telecom incident

New Zealand - Message Delays on One.NZ (Vodafone)

Minor Resolved View vendor source →

TPG Telecom experienced a minor incident on March 31, 2023 affecting Web Portal and Email to SMS and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2023, 05:49 AM UTC
Resolved
Mar 31, 2023, 07:08 AM UTC
Duration
1h 19m
Detected by Pingoru
Mar 31, 2023, 05:49 AM UTC

Affected components

Web PortalEmail to SMSREST API

Update timeline

  1. identified Mar 31, 2023, 05:49 AM UTC

    We are monitoring message delays on the One.NZ network, they are investigating the issue. Messages are queuing and will be delivered as soon as we are able to connect.

  2. monitoring Mar 31, 2023, 06:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2023, 07:08 AM UTC

    This incident has been resolved.