TPG Telecom experienced a minor incident on April 12, 2023 affecting Web Portal, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- identified Apr 12, 2023, 02:13 AM UTC
Our web portal's Inbox Notes feature is encountering a problem, and as a result, we have temporarily deactivated the Notes feature. The inbox continues to function normally, and sending and receiving messages are not impacted. We will update as soon as we have more information. If you have any questions please contact [email protected]
- monitoring Apr 12, 2023, 04:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 12, 2023, 06:53 AM UTC
This incident has been resolved.