TPG Telecom experienced a notice incident on December 12, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 13, 2023, 01:23 AM UTC
On December 13th, 9:45 AEDT, we experienced message delivery delays for approximately 15 minutes. Users experienced a temporary interruption in normal messaging flows. Impact: - Messages delivery was delayed and queued during this period. - The 15-minute disruption resulted in a temporary interruption in the real-time communication flow. Resolution: - A fix was implemented returning normal services, and message delivery returned to standard operating levels.