Total Uptime experienced a minor incident on September 10, 2025 affecting Totaluptime.com website and Support Ticket System, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Totaluptime.com websiteSupport Ticket System
Update timeline
- investigating Sep 10, 2025, 02:50 PM UTC
We are currently investigating an issue affecting access to the Total Uptime website and support panel from some regions. As soon as we have further information to share, we will update you.
- resolved Sep 10, 2025, 02:57 PM UTC
Engineers found an internal load balancing issue and have resolved it. We are currently investigating for a root cause to determine why this happened. However we are resolving this incident since it is no longer customer impacting.