Total Expert incident

Degraded Functionality: Email lists are failing to load for come users

Total Expert experienced a notice incident on January 16, 2024 affecting Email Messages, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started: Jan 16, 2024, 06:51 PM UTC
Resolved: Jan 16, 2024, 08:06 PM UTC
Duration: 1h 14m
Detected by Pingoru: Jan 16, 2024, 06:51 PM UTC

Affected components

Email Messages

Update timeline

investigating Jan 16, 2024, 06:51 PM UTC

We've discovered an issue affecting some users who are experiencing difficulties in accessing email lists, particularly when trying to send emails or examine statistics of past emails. We've implemented a temporary workaround, which will be communicated via in-platform messaging. Our team is actively working to fix this issue permanently and we will keep you informed with any further updates.
resolved Jan 16, 2024, 08:06 PM UTC

This issue has been resolved.