Total Expert incident

Degraded Functionality: Campaign Email Delivery

Notice Resolved View vendor source →

Total Expert experienced a notice incident on February 21, 2026 affecting Email Messages, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2026, 01:00 AM UTC
Resolved
Feb 21, 2026, 03:09 AM UTC
Duration
2h 8m
Detected by Pingoru
Feb 21, 2026, 01:00 AM UTC

Affected components

Email Messages

Update timeline

  1. investigating Feb 21, 2026, 01:00 AM UTC

    We are currently looking into an issue that is impacting email delivery for some marketing campaigns (campaign builder and Journeys). At this time, SMS (text messages) and system notifications are not affected. We will provide updates as more information becomes available.

  2. identified Feb 21, 2026, 02:46 AM UTC

    We’ve identified the issue and implemented a fix. Emails for the impacted campaigns are now processing normally.

  3. resolved Feb 21, 2026, 03:09 AM UTC

    The issue impacting email delivery for some campaigns has been resolved. Our team identified the root cause and implemented a fix. All emails are now processing as expected. Thank you for your patience.