Total Expert experienced a minor incident on March 27, 2024 affecting Event Processing, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Event Processing
Update timeline
- investigating Mar 27, 2024, 03:31 PM UTC
We are investigating an issue in our sync events for external data imports. This is causing a delay in their processing.
- identified Mar 27, 2024, 03:40 PM UTC
We have identified the issue and are working to resolve. We will provide an update within the hour.
- monitoring Mar 27, 2024, 04:18 PM UTC
We have implemented a fix and we expect the queue to finish later today. We will provide an update within 8 hours.
- resolved Mar 27, 2024, 06:10 PM UTC
Our queued sync events have caught up and are no longer delayed. Marking this resolved.