Total Expert incident

Event Processing Delayed

Minor Resolved View vendor source →

Total Expert experienced a minor incident on April 5, 2024 affecting Event Processing, lasting 21h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2024, 05:47 PM UTC
Resolved
Apr 06, 2024, 03:01 PM UTC
Duration
21h 13m
Detected by Pingoru
Apr 05, 2024, 05:47 PM UTC

Affected components

Event Processing

Update timeline

  1. identified Apr 05, 2024, 05:47 PM UTC

    We have identified an issue with our event processing. We are working towards a resolution and will update this incident in 2 hours.

  2. identified Apr 05, 2024, 06:43 PM UTC

    We are working through a backlog of messages and will provide another update in 2 hours.

  3. identified Apr 05, 2024, 08:29 PM UTC

    We are still working through a backlog of messages. We expect to have the majority of the backlog caught up within the next 2hours and we will provide another update at that time.

  4. monitoring Apr 05, 2024, 10:38 PM UTC

    The majority of our backlog has been processed. The rest will process over night and we will provide another update in the morning.

  5. resolved Apr 06, 2024, 03:01 PM UTC

    This incident has been resolved.