Total Expert incident

Users Unable to Access the Platform via SSO

Notice Resolved View vendor source →

Total Expert experienced a notice incident on January 3, 2025 affecting Web Application, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2025, 02:55 PM UTC
Resolved
Jan 03, 2025, 05:21 PM UTC
Duration
2h 26m
Detected by Pingoru
Jan 03, 2025, 02:55 PM UTC

Affected components

Web Application

Update timeline

  1. monitoring Jan 03, 2025, 02:55 PM UTC

    The issue has been resolved, and SSO login functionality has been fully restored. We are closely monitoring the system to ensure stability.

  2. resolved Jan 03, 2025, 05:21 PM UTC

    We have confirmed no further issues and are closing this incident.