Total Expert incident

Meta (Facebook & Instagram) Integration Failures

Minor Resolved View vendor source →

Total Expert experienced a minor incident on January 6, 2025 affecting Web Application, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 09:23 PM UTC
Resolved
Jan 06, 2025, 10:30 PM UTC
Duration
1h 6m
Detected by Pingoru
Jan 06, 2025, 09:23 PM UTC

Affected components

Web Application

Update timeline

  1. identified Jan 06, 2025, 09:23 PM UTC

    We are currently experiencing difficulties with our Meta (Facebook & Instagram) integration in the CRM. This includes sharing posts and connecting accounts. We will provide an update within an hour.

  2. monitoring Jan 06, 2025, 09:36 PM UTC

    A fix has been implemented and we are no longer seeing failures. We will continue to monitor this for the next hour.

  3. resolved Jan 06, 2025, 10:30 PM UTC

    We have not seen any further issues and are marking this incident resolved.