Total Expert incident

Errors Sending & Receiving SMS

Notice Resolved View vendor source →

Total Expert experienced a notice incident on April 17, 2025, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 09:15 PM UTC
Resolved
Apr 17, 2025, 10:18 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 17, 2025, 09:15 PM UTC

Update timeline

  1. identified Apr 17, 2025, 09:15 PM UTC

    Portions of TotalExpert's SMS features rely on a 3rd party communications provider. This provider is currently experiencing an outage and it is impacting our ability to send and receive SMS. We will update this incident within the hour.

  2. resolved Apr 17, 2025, 10:18 PM UTC

    The outage has been repaired at our 3rd party provider and we can confirm there are no more errors on our end. Marking this incident as resolved, there will be no further updates.